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WFHI review

The moment onboarding just didn’t click

2 out of 52 of 5Verified purchaseTraining and onboarding

The moment onboarding just didn’t click

I started the training with some hope as the initial modules seemed straightforward enough. But soon, it felt like things were slipping. The onboarding was supposed to guide me smoothly through setting up the calling tools and using the dialer effectively, yet technical glitches kept interrupting the flow. The database feature seemed useful in theory, but accessing it during training was frustrating due to inconsistent updates. Automatic updates rolled in while I was still trying to understand the basics, which added confusion rather than clarity. Support was available, but the responses often felt generic and slow, which didn’t help my growing uncertainty. I recognize that once everything works, it could be fine, and the sign-up and payment process was fairly clear and simple. However, when the training itself struggles with these issues, it’s hard to feel confident about the rest. I really wanted that aha moment, but it just didn’t come for me here.

Aruna Advait KharadeJharkhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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