the moment of clarity was kinda hit and miss
So I was using their support bit by bit and I have to say explanations were sometimes okay and sometimes not quite. Like when I first tried the dialer there was this long pause and I wasn't sure if it was just lag or something I missed, and the support team explained in a way that went over my head a bit. But later on, when I was getting used to the database features around day three, the same team gave me a simple trick that really clicked and made the whole thing easier to understand. Throughout the week, support responses were generally friendly but lacked consistent clarity. They used some jargon which didn't help at all and sometimes I wished for a more straightforward answer. The training sessions helped somewhat but not enough to cover all gaps. On the plus side the invoicing and payment stuff was explained clearly and signing up was hassle-free. Its kind of a mixed bag with communication here since some answers came quick and were clear while others were confusing. So basically, I felt myself sometimes stuck and other times suddenly everything just clicked and made sense which was okay but could have been more stable.