The moment it should have clicked, it didn't
I want to be straightforward here: by the end of the training and onboarding process, I did not feel confident with the WFHI software at all. You provided instructions and tools, but the level of guidance wasn’t enough to help me get comfortable using the dialer or navigating the database feature. The automatic updates often disrupted my attempts to learn consistently. Despite trying multiple times to reach out via telephonic support, the answers I received were either too generic or delayed, which left me stuck. The entire setup felt too rushed and not tailored enough to someone who needed clearer, step-by-step explanations. Honestly, the sign-up and payment parts were okay and easy to complete, but they couldn’t compensate for the lack of confidence I ended up with in the actual product. I expected the training to give me a solid grasp, but that turning point where things 'clicked' for me just never arrived.