The moment it kind of clicked was around sign-up
Initially, I was a bit unsure about the whole process, especially with the invoicing and payment steps which seemed somewhat complex. But after going through the sign-up and getting a detailed walkthrough of the dashboard and database features, things started to fall into place. The training content helped me understand how the calling tools operate, which gave me more confidence. I wouldn’t say I felt completely certain from the start but by the end of the onboarding, I was comfortable using the software and appreciated the regular automatic updates. Support was available when needed and the priority assistance made the process smoother. It’s not perfect, and I expect I’ll get more comfortable over time, but for now, I feel reasonably assured about the choice I made.