the moment it just didn’t click for me
Honestly I was hoping the support would walk me through things one step at a time but it kind of felt like jumping around. I tried calling because I got stuck while setting up the dialer and I think they knew what they were doing, but the way the instructions were given felt out of order. I was told about advanced things before even basic setup was clear, and then I was waiting quite a bit between calls which added to the confusion. The database feature sounded useful but the explanation wasn’t quite clear enough when I first heard it. So, overall, while the support was polite and did respond by phone, the steps weren’t really in any sensible order for me, and I wasn’t sure what exactly to do next. I guess the one thing I’ll give credit for is that the people on the phone tried their best and weren’t rushed. But in the end, the whole experience felt kind of restless since I was repeatedly back and forth without a steady flow, and the moment to feel settled just didn’t come for me.