I was honestly a bit confused at first with all the details around the sales and subscription, but t
I was honestly a bit confused at first with all the details around the sales and subscription, but the way WFHI laid out the explanations during signup made it a good experience overall. It took me a couple of pages of reading and watching their intro clips before it fully sank in how the software and training combo works. The step-by-step guides they provide really helped clear doubts about the calling tools and database features, especially how updates don’t disrupt your work, which I was worried about at first. One thing I'd say could improve is the invoicing process - it felt a bit slow and some terms weren't crystal clear right away. The telephonic support was helpful though, they patiently explained things I found tricky during onboarding. So, while I did have to pause and re-read certain parts, after a little time everything finally made sense, and I’m feeling ready to use the software confidently. Overall, it’s a solid platform that’s mostly clear, just could use a small tweak or two in payment clarity to be flawless.