The moment it didn't really click for me
I have to be honest with you, the training and onboarding process felt much longer than I expected. I hoped to get started quickly, but it took days before the basics even felt clear. You provide extensive materials and software features, but the explanations could have been more tailored or streamlined. At some point, I thought it would click and I would understand how to use the dialer and database tools effectively, but instead, I kept feeling stuck. The training modules were quite general and I found myself spending a lot of time trying to make sense of everything without enough hands-on guidance. It wasn't that the content was bad, but the pacing was slow and I didn't feel pushed towards mastery fast enough. Although I appreciate the attempt to cover all bases, by the end of my initial phase, I still wasn’t fully confident or efficient working within the system. Honestly, I felt the onboarding process could benefit from more practical examples and quicker milestones so users don’t get discouraged waiting for the moment it all comes together.