I have to say my initial experience with the billing and payment process was quite frustrating. It t

I have to say my initial experience with the billing and payment process was quite frustrating. It t

I have to say my initial experience with the billing and payment process was quite frustrating. It took a surprisingly long time before everything worked as expected, and in the beginning, I found the whole signing up to billing process to be cumbersome and a bit unclear. The invoicing feature was decent but required too much manual oversight, which slowed me down. What helped was eventually figuring out the automatic update system that brought some clarity and consistency. The payment methods were functional, but the initial delay left me doubting if this platform was the right fit. I did appreciate how the telephonic support was patient, even if somewhat slow. While the software has potential, the onboarding drag was a definite downside for me, and only when I got a handle on the payment flow did things click a little better. The system is not quite seamless, but with time and effort, it becomes manageable enough to continue.