I went through the training and onboarding, trying to get a handle on the software features like the

I went through the training and onboarding, trying to get a handle on the software features like the

I went through the training and onboarding, trying to get a handle on the software features like the calling tools and how the dialer integrates with the database. While some parts were okay, overall I didn’t feel especially confident by the time I finished. The instructions sometimes felt disjointed, and the automatic updates made me wonder if I had missed something important. I did appreciate that telephonic support was reachable, but their responses didn’t fully clarify my doubts. For me, the moment it clicked was a bit elusive—I’m still unsure if I’m using everything efficiently. So, while the basics were there, I expected a more seamless process that would have left me ready long ago.