The moment it didn't click at all
I was hoping this software would fit my irregular work hours, but honestly, you let me down there. The interface seems like it was designed for a strict 9-to-5 schedule, ignoring the flexibility I actually need. Trying to sync the dialer and database with my odd time blocks felt like forcing square pegs into round holes. Every time I assumed a setting would adjust automatically, it failed, making me switch tasks repeatedly. I expected smoother, more adaptable software especially when I signed up expecting that key feature. Support calls didn't help much as they kept referring me to generic troubleshooting that didn't apply to my situation. I feel stuck with a setup that clashes with how I really work and wastes my time. This was frustrating and made onboarding drag on longer than necessary. You really need to rethink how the software interacts with real-world variable schedules; until then, it just didn't click for me.