The moment it clicked was during the live call demo
The training experience began with some waiting time before the sessions started, which was a bit frustrating initially. However, once the onboarding began, the repetition of key features helped reinforce my understanding without feeling tedious. I walked through the software, learning about the dialer and database step by step. What made it finally click was during the live call demo where I used the calling tools in real time, connecting with a test contact through the system. That hands-on moment made everything clearer because I could see how automatic updates and telephonic support worked practically. Although the waiting before training could be improved, the flow made sense and by the end, I felt ready to use the platform effectively.