I wish I could say the support from WorkFromHomeIndia met my expectations but sadly, it didn't. The
I wish I could say the support from WorkFromHomeIndia met my expectations but sadly, it didn't. The hours I typically work conflicted with when customer support was available. I remember trying to reach out a couple of times, and the wait times were longer than I hoped. There were specific moments where I thought, 'Okay, this is going to help,' but that only occurred maybe once or twice. Most of the time, I found myself frustrated trying to figure things out on my own outside their support hours. I understand that they have set schedules, but when most of their users are likely to be working in different time zones, it felt like the communication didn't match our needs. The lack of timely assistance made it worse, which was disappointing because when things clicked, I could see the potential in the workflow. It just would have been much easier with better support aligned to my working hours.