the moment it clicked: finding what i needed on training
I found that the training and onboarding felt straightforward once I got to the part about setting up the dialer and using the database feature. Initially, it felt a little overwhelming because the training modules cover a broad range of workflows and tools, so pinpointing exactly what I needed took some effort. However, once I completed the initial sessions, it became clear how everything connected. The explanation of automatic updates and how they affected the software functionality was particularly useful—it meant less manual maintenance for me. I do wish the training had a more focused path for new users like me, so I could have avoided some scanning through redundant info. Still, after a few sessions, the lightning moment happened and I could navigate confidently. That was definitely my takeaway: while not perfect, the onboarding met my needs once I kept at it.