The moment it all finally clicked after a long wait
Getting started with support and communication felt longer than I expected. Initially, when I tried to set up my account and understand the tools, it was a bit frustrating because responses took a while to come through and the documentation wasn’t immediately clear. But there was one moment during a phone call with support when things just clicked—the representative explained the onboarding steps clearly and walked me through the dialer setup calmly. From that point onwards, the process felt manageable and less stressful. I can't say the preparation was seamless because the early phase was slow, but that moment definitely marked a turning point for me. It helped build confidence to continue using the software and follow through the training modules without so much hesitation.