The moment I really got it, and when I didn’t
Starting with the WFHI software was a mixed bag for me. Initially, the sign-up and onboarding process took longer than I expected, mainly because some steps weren’t as clearly guided as I hoped. However, once I managed to set up my calling tools and got access to the dialer, things clicked better. The database integration was good but required some manual tweaking in my routine, which slowed me down. Support was available when needed, though I found the responses to be a bit slow at times, adding to the wait before I could proceed confidently. The automatic updates didn’t disrupt my flow, and invoicing was straightforward enough. Overall, I appreciate how the system works once set up, but I think the early communication and guidance could be smoother to get users fully going quicker.