The moment I realized you weren’t listening
I had tried multiple times to sort out my billing issues with you, explaining clearly where the invoices didn’t match the payments I made. Each time, I hoped the person on call would understand, but no, it felt like talking to a wall. The slow response times and repetitive back-and-forth started to weigh on me heavily. At one point, I realized that despite my thorough explanations about discrepancies in charges and payment receipts, you were just not getting it. The support felt scripted, and the issue wasn’t really being addressed. I’ve been patient but it’s frustrating when you expect help and instead get vague replies or just more questions without resolution. After several calls and emails, I’m tired of explaining the same thing again and again with no clear outcome. Your billing and payment help should be straightforward but it’s been the opposite for me. I’m left weary, wondering if the process will ever improve, as I’m still stuck without a fix or clear guidance.