The moment I realized the software wasn’t responsive to my needs
You need to understand how frustrating it became when I first tried accessing the software features. Despite following all the steps in the sign-up and onboarding process, the dialer wouldn’t function properly for me, and the database would often freeze or not update as expected. Calling support didn’t help much either because I rarely got a timely response or any clear solution. This lack of responsiveness made it impossible to run my remote workflows effectively. I reached a point where it just clicked that this software and support setup wouldn’t work for me, and I had to look elsewhere because of these persistent issues that were never adequately addressed.