The moment I realized the process wasn’t smooth
I’ve explained this plenty before, but I must say the sales pre-purchase phase had its strong and weak points. Things went fine up until the point where a miscommunication caused a delay in setting up my account. I thought I had everything ready, yet the system didn’t sync my payments properly. This is where it clicked that the automated updates didn’t catch an error that should have been flagged much earlier. It was frustrating because I’m sure I wasn’t the only one facing this hiccup. Despite that, the calling tools worked well once things finally got sorted. So yes, some parts are reliable, but for a smooth start, it still needs improvement.