The moment I realized support wasn’t quick enough
I had high hopes initially about accessing the software without glitches since it looked user-friendly. But after signing up and trying to get into the dashboard for several days, responsiveness became a major hurdle. When I reached out via support, the response time was disappointing. I explained the access issue multiple times and received inconsistent updates which didn’t resolve the problem immediately or clearly. The software itself seems decent when it works, but the overall experience lacked the efficiency I expected. I do appreciate that at least the billing process was straightforward and understandable. Still, the moment it truly clicked for me was when I decided this isn’t the seamless access I needed. Without faster and more proactive help on the software front, I’m not confident this will fit my workflow requirements going forward.