2 out of 52 of 5Verified customerSoftware and access
The moment I realized most setup wasn’t ongoing
I initially thought setting up with this software would be an ongoing process full of support and frequent updates, but that wasn’t the case. Most of the setup was one-off, done during onboarding, and after that, I found myself somewhat stuck without much active assistance or new features adding value. Once the initial access was granted, using the dialer and database became fairly mechanical, with little enhancement or ongoing customization. Although the automatic updates were fine and didn’t disrupt workflows, the lack of continuous hands-on support or improvements made the software feel somewhat static after the onboarding phase.