the moment I realized it wasn’t clicking
Initially, I was hopeful when I started exploring the software and training. The sign-up process was straightforward, and the payment system worked fine without issues, which was one of the few positives here. However, as I moved into using the dialer and the calling tools, things began getting complicated. The database feature was confusing, and the training didn't quite cover enough to help me understand it clearly. Support was available but often unresponsive to the specifics I needed to clarify, meaning I had to figure out many problems on my own. The automatic updates occasionally changed features without clear notification, which added to the learning curve. The moment it truly didn’t click for me was during a week when multiple issues piled up, and without effective support, I struggled to keep up. Overall, the experience didn’t meet my expectations even though some parts like invoicing were fine.