the moment i realized i was mostly on my own
I started the training thinking it would be hands-on with enough guidance but honestly, it barely clicked for me. Most of the time, I found myself figuring things out on my own and that was really frustrating. The onboarding flow was supposed to help me get a good grasp of the software but it felt more like a list of tasks without much explanation. The calling tools and dialer had features that were confusing at first, and without clear support, I was left experimenting without knowing if I was doing it right. Even though there was a telephonic support option, reaching them felt slow and sometimes unclear. The database setup was a mess initially, so I spent hours just organizing it on my own. While automatic updates came through regularly, they didn't really fix the problems I kept having. The sign-up, invoicing, and payment were simple enough but that only helped so much when the main software training felt incomplete. To be honest, the moment it might've cleared for me didn’t really come, and that gap made me wonder if this was the right path for me.