2 out of 52 of 5Unverified experienceSales and pre-purchase
The moment I realized I had to do everything myself
I was hoping the sales and pre-purchase information would guide me more on what to expect and what is included. Unfortunately, I found that much of what I needed to know was not clearly spelled out, and I had to work it out myself. The sign-up process and invoicing were straightforward enough, and I appreciated that part being simple. However, the absence of detailed onboarding guidance made me question if the software would fit my actual workflow. I realized the dialer and database promised in the pitch weren't as plug-and-play as I assumed, requiring extra setup and learning time. So it clicked finally that the responsibility to configure most features lies with the user, which was disappointing.