The moment I realized I could navigate signing up mostly solo
When I first started with WFHI's sales and pre-purchase process, I thought I might need lots of help, but I quickly realized I could handle most of it alone. The sign-up flow was generally smooth, with clear invoicing steps that didn’t throw me off. That said, I did have a small worry about whether I'd understand the payment options fully, which made me reach out to support once or twice. Thankfully, their telephonic assistance was friendly and reassuring, though I think a brief reminder email about invoice deadlines would help mitigate confusion for some users like me. I plan to use the training next time to get more familiar with their dashboard and calling tools. Overall, the whole pre-purchase journey encouraged me that with just a little nudge now and then, I’ll be confident enough to manage the process on my own in the future.