The moment I realised help might be handy next time
Okay so signing up was honestly pretty smooth, didn’t really think twice about it. The invoicing part came through nicely – everything looked clean and easy to track. Then when I moved into onboarding, things were going fine until I hit a couple of bumps with the dialer setup. That’s when it clicked that I might need to ask for help again next time. It wasn’t major but I could tell I’d appreciate some extra guidance because the training covered the basics but not every little glitch you might encounter. The support was pretty friendly when I called, so that’s a relief. I do think if I were a bit more tech-savvy, I wouldn’t have needed that, but for me this software feels like it’s mostly straightforward with just those small moments where a helping hand really comes in handy.