The moment I got it was rare, mostly waiting
Starting the training and onboarding with this software was not exactly smooth. I spent a lot of time waiting for parts of the program to load or for the next module to become available, which led to frustration. The training content itself felt repetitive at times, with some exercises covering the same calls or features repeatedly. That caused me to lose focus rather than gain clarity. While I did eventually understand how to use the calling tools and the dialer, that ‘click’ moment came only after several attempts and a lot of patience. The database feature was confusing at first, and I wished the training had provided a clearer overview before diving deeper. On the positive side, the sign-up and invoicing process was straightforward, and the telephonic support was polite when I asked for help. Still, the onboarding flow could definitely be optimized to reduce these delays and repetitions and make the learning curve less steep. Right now, it felt like the system expected me to figure too much out on my own, which slowed my integration significantly.