the moment I got it, but not without some waiting
It wasn’t instant, but eventually the sign-up and payment process made sense and everything fell into place. The billing system was a bit slow to update initially, which meant I couldn’t start using the softwre right away. Once past that hurdle, the onboarding and training sessions helped clarify a lot. Still, I felt there was room for a bit more clarity on the timing of each stage since it wasn’t quite clear when I’d be fully operational. Telephonic support was accessible and friendly when I called, though getting through required a couple of tries, which was a mild frustration. Overall, I’d say the experience was decent and helpful once underway, but the waiting and initial confusion meant I hesitated before giving a higher rating. The software itself seems solid, but smoother start-up would make a big difference.