The moment I got it and how much I figured myself
The training was straightforward up to a point, but honestly, much of it I had to figure out by myself. There wasn’t as much guidance during the onboarding as I expected, so I spent a decent amount of time exploring the software on my own. The call management tool and database features mostly made sense only after some trial and error. I found the automatic updates worked well without needing me to intervene, which was convenient. Support was available over the phone, but I only contacted them a few times because I tried to resolve issues independently first. The sign-up and invoicing process was explained clearly with no surprises, so that portion worked well for me. Overall, I'd say the training got me started, but the click moment really happened when I personally navigated the dashboard and dialer enough to feel comfortable using them without constant help. I was ready to manage my tasks remotely once I overcame those early hurdles by working things out myself rather than depending on guided training. In summary, it's usable and practical, though not overly hand-holding.