4 out of 54 of 5Verified purchaseSales and pre-purchase
The moment I got a prompt response, I felt better about the process
Before signing up, I was a bit unsure because I had heard mixed things about response times. Once I had questions about the dialer and database, the team responded fairly quickly which helped build my confidence. That moment of clear and helpful communication really made the difference for me, even though some initial messages took longer to get replies. It showed me that they do care but might get overwhelmed sometimes. From then on, the process was smoother and I felt I could rely on the support. Overall, responsiveness did click for me at a crucial point.