The moment I finally knew what to do... or maybe not
It took me way longer than expected to understand the initial steps for setting up the dialer and database features. I remember the moment I thought I got it was during the third onboarding video, but honestly, after that, everything felt a bit unclear again. The support line wasn’t super quick to respond, which didn’t help my confidence. Although updates were automatic, they sometimes changed things without explanation, which left me confused rather than reassured that I was on the right track. Signing up and invoicing were straightforward, that's one thing I can say was fine. Still, the overall communication lagged behind what I needed to really feel comfortable starting. At no point did it feel like a smooth flow, just a slow and frustrating process until a very vague moment where I hoped I was finally getting it right.