The moment I finally got it, and when I didn’t quite
Honestly, the training at first felt a bit overwhelming, but I stuck with it. The moment it clicked for me was when I started using the dialer and realized how it integrated with the database feature smoothly. Once I understood that workflow, things got a lot easier, and it felt like the software was really working with me and not against me. But I do have to say, the initial onboarding wasn’t exactly seamless. Some parts of the instructions weren’t very clear, so it took me a couple of tries to get the hang of the calling tools. I think if I needed help again next time, I could reach out to their telephonic support without hesitation because even during onboarding they were polite and approachable. Just wish the training flow had been a bit more straightforward from the beginning, so I didn’t have to stumble through those early steps. Overall, though, I’m confident I’ve got this now and would use WFHI again for similar tasks since the software feels ready to support me once I know my way around.