The moment I figured out the call dialer setup
I really appreciated the overall onboarding flow, but honestly, most of it was like figuring things out on my own. There was a lot of material to go through in the training, but I often ended up bouncing between the dashboard and the help pages to piece everything together. The initial sign-up and payment process went smoothly, with clear invoices and prompt updates. However, the real breakthrough for me came when I managed to successfully configure the dialer tool. This small victory made me confident to explore the database features and calling workflow the rest of the week. Calling tools ran consistently, and the automatic updates kept the software stable without interruptions. Telephonic support was reachable and helpful if I got stuck, although I only needed them a few times after the early days. I think if the onboarding included a more hands-on introduction to the calling setup early on, it would have saved me quite some time. Still, in the end, the experience was positive and gave me a good understanding of managing remote workflows through their software.