The labels were mostly clear but sometimes confusing
I found that the training materials included a lot of information that was mostly helpful, but some of the terms used in the software and during onboarding didn't always make sense immediately. For example, some labels on the dashboard seemed a bit technical or unintuitive, which made me pause and think about what they were referring to. On the other hand, the calling tools and dialer were relatively straightforward to use once I got past the initial confusion. The database feature organized information neatly, but I wasn’t always sure about some categories. Payment and invoicing labels were clear, which was a relief. So overall, I ended up managing quite well, but I do wonder if the wording could be a little more user-friendly. I am a bit mixed because the training was mostly good but the terminology did slow me down at times.