The labels finally made sense, but only after trying
Honestly, when I first looked at the sales descriptions and labels on the WFHI website, I was quite confused. Terms were used that didn't immediately align with what I understood about remote workflow software, and it took a lot of back and forth to figure out what exactly each package or feature covered. It felt like explaining this to others would be tough since the wording wasn’t intuitive at all. However, once I got through the onboarding and actually used the software, some terms started clicking into place. The dialer and database features were labelled more clearly inside the software than on the sales page. The invoicing process was straightforward enough. So, the wording outside took quite a few attempts to understand, but once inside, things became clearer. It’s just a bit tiring explaining all this to new users repeatedly, hoping next time it’ll be a bit smoother for beginners.