The invoicing stood out in pre-purchase process
In my experience signing up and going through the payment process, I noticed a fair bit of waiting when it came to generating invoices, which was a little frustrating at first. However, on the plus side, the clarity of the invoice and the way it detailed the services felt reassuring. I appreciated that the software updates were automatic and didn't require much intervention during purchase, which saved me some extra steps. The length of the onboarding training was just about right, giving enough info without too much repetition. Overall, the one thing that stood out positively was the invoicing – clear, transparent, and timely communication about payments made me feel confident to proceed, even though there were some minor delays in the whole sign-up process.