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WFHI review

The initial training steps were the only decent part

1 out of 51 of 5Unverified experienceTraining and onboarding

The initial training steps were the only decent part

I had some expectations from the training and onboarding after signing up, especially because the website made it seem so promising. But I found myself stuck early on. The initial introduction session was helpful, that part stood out somewhat positively even though I was unsure if it would last. As I went deeper, the flow didn't really match what I was told to expect. For example, the instructions on setting up the software and connecting the dialer didn't line up with the actual interface. I spent a lot of time confused, wondering if I missed pages or if the updates had changed things. The training videos were not always clear or up to date, which made the process frustrating. I kept hoping the support team would smooth this out, but getting telephonic help took too long. In the end, the onboarding sequence felt disjointed and I was unsure if the product was actually suitable for my needs. It was disappointing since I was ready to dive in but was left wondering if I should have chosen something else instead.

Malini GroverAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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