The hours took a bit longer than expected
When I signed up with WFHI, my hope was to find software that really matched the hours I normally work, which can be pretty unpredictable. At first, the onboarding seemed pretty straightforward, but I soon realized that adjusting the calling tools to fit my actual hours took some fine-tuning. The software’s automatic updates sometimes changed features I had just setup, which added a bit more time. On the positive side, the database feature easily stored my contacts and made managing workflows better than before, especially once I got the hang of it. The telephonic support was helpful but not always quick, so I ended up figuring out some parts on my own, which was a mixed blessing. I liked that invoices were clear and payment processes were smooth to handle online, which saved some hassle. Overall, the experience was okay: some parts worked well, like organizing the workflows, but the time needed to tailor the software properly felt longer than anticipated. I feel mildly enthusiastic about continuing to use it, but I do wish the time investment was less demanding initially.