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WFHI review

The hours fit only the dialer part

2 out of 52 of 5Unverified experienceSales and pre-purchase

The hours fit only the dialer part

When I first signed up, I was hopeful you would have something that fits the irregular hours I actually work, but honestly most of the software didn’t match well. I found myself struggling because the dashboard and database features don’t sync properly with my actual work timings. You asked for my schedule upfront but the flow didn’t respect it in practice, which was disappointing. One thing to give credit for was the call dialer, which seemed to work fine during my odd hours. Overall, I wished there was more flexibility for non-standard hours because right now it feels rigid. The invoicing and payment process were straightforward enough but don’t make up for how poorly the core software accommodated my schedule. It really made the onboarding painful, and I ended up figuring out much of it on my own. Your update notifications were fine – clear and timely – but that’s a small consolation when the main features didn’t fit.

Meena ChackoTripura, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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