The hours didn't fit my workflow well enough
I found that the software and training setup didn’t align perfectly with the hours I usually work. While I was able to complete the sign-up and payment process fairly easily, the live telephonic support and priority assistance were only available during certain hours that didn’t match my availability. This made it tricky to get timely help with the dialer and database features during my active work periods. The automatic updates also happened at times when I was not ready, which interrupted my workflow on a couple of occasions. On the positive side, the training materials were accessible whenever I had time so I could work through things at my own pace. Overall, the experience ended up being a reasonable but imperfect fit with my schedule, which diminished some of the benefits I initially hoped for.