The good was there but the bad really overshadowed it all
I started the training feeling optimistic since the onboarding seemed straightforward online. The initial lessons made some sense and introduced the calling tools nicely enough. But the moment I hit a wrong step or the software didn’t behave as expected, things just got frustrating. Trying to fix issues through the telephonic support was a mixed experience; sometimes I got useful advice, other times it felt like a loop of being passed around without real help. The automatic updates often changed parts of the interface without warning, making me feel lost repeatedly during the process. Even the payment and invoicing system wasn’t as clear as I hoped, and when things went wrong there, it was tricky to get answers. On the bright side, the database feature had potential and worked fine when set up correctly, but getting to that point was a struggle. Honestly, the positives couldn’t quite outweigh the negatives for me, and it left me pretty dissatisfied. I wanted a smoother start and more reliable support when errors happened, but instead it felt like a constant battle trying to even get basic things going. It’s disappointing because the good parts suggest there could be a better experience if only they improved the problem handling.