the good and the bad, but mostly bad for me
I was really hoping this would make setting up my remote workflows easier but honestly by the end I felt pretty lost and frustrated. Initially the sign-up was straightforward, and I got my invoice without issues, which was good. But after that, the software itself just didn’t do what I needed it to. The dialer was glitchy and the calling tools kept disconnecting during test runs. I tried to use the database feature but it was confusing and didn’t fit my workflow at all. The automatic updates changed things without warning, which messed me up more than helped. Telephonic support was available but felt slow and sometimes unhelpful, like they were reading scripts rather than listening. The training materials seemed generic and didn't explain key features clearly, leaving me unsure how to proceed. Honestly, by the time I finished onboarding, I felt less confident than when I started. I had hoped the process would boost my comfort with running a remote setup, but unfortunately it felt like things were just half working or not working at all. I’m pretty disappointed and don’t think this service was the right fit for my needs.