The good and bad of the payment side, honestly
Hey, so about the payments, I gotta say it was a bit of a mixed bag. On one hand, the invoicing was pretty clear and they didn't hit me with surprises, so I'll give them credit for that. But honestly, I wasn’t really confident by the end of the whole billing process. It felt like maybe some steps were missing or they could have been explained better. The flow kind of jumped around, and I’m someone who likes things neat and straightforward. I was double-checking if I had paid the right amount and kept wondering if they’d emailed the right details because the confirmation was slow to land in my inbox. It left me in a sort of weird limbo where I wasn’t sure if the transaction was fully sorted. If I’m honest, I hoped it would go way smoother and quicker so that I’d feel more relaxed about using the software. Still, I'll see how the support responds because that might tip the balance for me.