The explanation was not clear enough from the start
I have to say that the explanations provided before purchasing WFHI’s services were quite confusing. From the beginning, I found it hard to understand exactly what features and support were included in the package, which made the decision to sign up a bit stressful. The sales team didn’t do much to clarify the differences between various plans, which left me unsure about what I was getting. Although the sign-up process itself was straightforward and payment easy to complete, the lack of clear information made me doubt if I was making the right choice. To a friend, I would say that while the process once started is not complicated, the pre-purchase communication could really use improvement to make it easier to know what you’re actually signing up for. Honestly, this aspect disappointed me the most, compared to the other parts which were at least functional and reasonably smooth.