The explanation only kind of clicked halfway through
When I first started looking at the software and the pre-purchase info they provided, I struggled a bit to fully understand what I was actually signing up for. The instructions and explanations seemed scattered rather than straightforward. For example, some features were mentioned without clear context of how they tie into my workflow. It felt like I was piecing things together on my own and only grasped the overall value much later. I will say the sales person did answer my direct questions fairly well, but still, until I got hands-on, the purpose and process wasn't completely clear. The invoicing and payment parts were a little better explained, so that was fine. Overall, the moment it truly clicked for me was actually after I started using the software, which left me a bit unsure during pre-purchase. That’s why my rating is 2 stars.