The entire sign-up and info flow felt a bit roundabout
My experience of the sales and pre-purchase steps was somewhat mixed in terms of how logically the information and actions were presented. Initially, the sign-up seemed simple enough, and the invoices were issued promptly, which was helpful. However, getting a clear overview of all the features and training options felt disjointed, as if some parts came before others that might have made more sense. For instance, the detailed explanation of the database feature and calling tools seemed to overlap with training sessions scheduled days later, requiring some patience and backtracking on my part. The automatic updates of the software ran smoothly in the background, which improved my confidence in the product being maintained. Overall, the sales process was friendly but didn’t quite flow seamlessly from start to finish, leaving me to piece some details together on my own to fully understand the offering.