The entire sales process took way too long
I was initially intrigued by the software and training offered but found myself stuck in a loop of repeated explanations during the sales calls. On one hand, it was helpful that the team was patient and willing to cover the same information multiple times to address my queries. They ensured I understood the product features and payment options. On the other hand, the whole waiting period between calls and emails was really frustrating. It seemed like no one was able to speed things up, and it stretched out far longer than I expected. By the time I signed up, some of the initial enthusiasm had worn off due to the delays. The invoicing and payment processes were straightforward though, so that part was fine. Overall, I liked that they were thorough but the prolonged waiting and repetition made the experience somewhat tedious. If only the responses had been faster and less redundant, I might have felt more confident earlier on in the process.