The entire sales experience felt overly complicated
I have been through this sales and pre-purchase process before, and frankly, it felt overly drawn-out this time too. You send lots of emails and require several documents, which delays everything, making me wonder if help will really be easier next time. I needed to ask the same questions repeatedly because the information provided wasn’t consistent or clear in one go. The sign-up procedure seemed basic, but the back-and-forth afterward took up too much of my time. It was mostly tiring dealing with convoluted explanations and waiting for responses. I’m skeptical if requesting these services again will be simpler given how the entire operation felt overly complex and a bit disorganized. So yes, while at least some aspects like invoicing worked fine, overall experience was dated and quite frustrating. Honestly, I don’t want to repeat this struggle, but if necessary, I fear I will again have to rely on your support to untangle the details because the process certainly wasn’t straightforward.