The entire process took quite some time to complete
When I first started exploring the software and the onboarding steps, I wasn't sure how much time it would require. The sign-up itself was quite straightforward and the invoicing process was easy to follow with clear billing details. However, when it came to setting up the calling tools and dialing features, I found that some steps could have been reordered for better understanding. For example, getting familiar with the database while also setting up the dialer created some confusion since they initially seemed to require independent learning paths. The training did help me catch up, but I still felt a few technical details were thrown in later than they should have been. Support communication was generally helpful but took time to respond on a couple of occasions. Automatic updates brought useful features but sometimes these came when I was in the middle of using the software, which slowed me down slightly. Overall, I appreciated the thoroughness but felt the process might benefit from being streamlined and perhaps more intuitive in the order it presents information. In the end, the entire setup needed more time and patience than I first expected but it was manageable with persistence.