5 out of 55 of 5Verified purchaseSales and pre-purchase
The entire process felt surprisingly attentive with just a slight hesitation
Throughout signing up and using the platform, I found the team quite responsive whenever I needed help, which made me feel valued as a customer. Their telephonic support handled queries efficiently, and the automatic updates didn’t interfere with my daily workflow as I feared might happen. The onboarding and training sessions were well timed and helped me get comfortable with the software's database and calling tools gradually. My small reservation would be around the invoicing: it could have been clearer. Still, the overall experience felt thoughtful and well supported, which made me comfortable continuing to use the system despite that minor detail.