The effort was more than usual, but they stayed on it
When I first contacted WFHI to understand what their remote workflow software offered, I found their team kept up with my questions diligently. It wasn’t a fast back-and-forth; rather, it involved multiple clarifications on my part about how their dialer and database features might fit our work model. The pre-purchase interactions required patience on both sides because the responses I got were detailed and tailored rather than automated. Given the complexity of setting up remote workflows, a thorough dialogue was necessary. Their telephonic support likewise proved consistent and didn’t require me to repeat myself. For someone like me who expected quick canned responses, this was more effort but in a good way—they made sure I understood each stage. The invoicing process was clear and followed up promptly. Although the whole initial inquiry and evaluation phase took longer than typical software demos, their persistence and readiness to help made the difference for me to move forward.